SaaS/ISV/ASP Providers
If you're delivering software via the Internet, your end-users expect one thing without exception—to be able to use it whenever they
need it. Your site's availability is largely a result of the way you've built your apps. You are the expert on that. The other part has to
do with the infrastructure and configuration that is distributing them. That's where our SaaS experience and hosting solutions come into play.
"Sometimes it feels like I ask for the impossible and Rackspace delivers. To me, that's Fanatical Support® in action."
Harper Reed, skinnyCorp, Inc.
Build and Grow Your Apps, Not Your Infrastructure
You need a reliable infrastructure—from the
network to the
data center—along with the
experts to support it every second
of every day. Your Rackspace SaaS
Hosting Solution
will be just that and nothing less. Partnering with SaaS providers for more than a decade, we have the unmatched experience that comes
with hosting more of them than any other provider.
No matter how many users you have or the complexity of your application, we can help you grow while remaining secure and agile. It
doesn't matter if you're a high-growth startup, an ISV dipping your toes into SaaS for the first time or a well-established SaaS
provider—we have the tools, people and experience you need to be to be successful. And a lot of that success comes from your app
always being available. So we build your Rackspace
support team—complete with
Network Security,
Virtualization and Architecture
Planning experts—and your infrastructure to keep you up and running at all times. All you have to worry about is the app and
nothing else.
A Few Simple Configurations for Application Hosting.
There's more than one way to go about designing a SaaS config. Here are a few starting points. Keep in mind, we can do a lot more.
NOTES
This basic load-balanced secure configuration is a good starting point for a new and growing SaaS business.
NOTES
A high-performing, secure configuration designed to enhance your customers' experience.
NOTES
The high availability and scalability demands of your application require an enterprise level configuration like this, built specifically to handle them.
Insider Tips for
SaaS Providers
1.
Making the SaaS Jump
The possible SaaS-ification of your product brings up a lot of questions The one that gets scary is, "How do we do it?"
Re-architecting the software is something you can handle, even if it is a pain. The hardware running it gets tricky though. You don't want to
be responsible for it, but you know how important it is to the success of your app. In other words, you want a hosting provider
you can trust your business with. When you talk with hosting providers, be sure they have a lot of experience with complex SaaS
configurations, clear and fair uptime guarantees and a proven history of exceptional uptime. If they can't deliver all of the
above, move along. The risk is too high.
2.
Get Out the Calculator First
Even if you don't mind managing your infrastructure in-house, that doesn't necessarily mean you should. Forget about the distraction
from the core of your business that it can create. From a budget perspective it can be a drain any way you look at it. Fire
up a spreadsheet and start crunching the numbers. You'll need to include buying servers, security devices, network equipment and
leasing data center space, and then factor in the time and people that will be responsible for it all. Very rarely do the numbers
add up in favor of doing it yourself. And at the end of the day, has all the effort given your business a competitive
advantage?
3.
Ready for Any App
One of the reasons businesses often run their SaaS apps on dedicated hardware is the application itself. Or how the app is written, to
be more accurate. Custom apps often require their infrastructure to be architected in specific ways to run optimally. So unless you're
eager to re-architect your app, managed hosting on dedicated gear is likely the outsourcing option that will make the most sense for you.